Have you purchased a new computer? Do you need to migrate your personal data and user login settings? Do you use "local" email programs such as Mozilla Thunderbird, Outlook, Outlook Express or SeaMonkey to send and receive emails? Do you use Firefox or Internet Explorer to surf the Internet? Need to restore your old local email and / or browser data and settings? Do you need to export and restore drivers for peripheral devices? Experts recommend having at least 2 backups of your critical data (for a total of 3 copies). Also do not rely on just 1 backup method such as online backup (example: Carbonite).
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LABOR |
Your "old" drive should be retained untouched as a safety backup. |
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$20.00 (optional) |
Add $20.00 for pickup & delivery from (or on-site work done at) your Pacific Palisades business. Sorry no residential out calls. Compare with the other Geeks' on-site fee of $100.00 |
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$50.00 |
RAW DATA "MIGRATION" METHOD
Backup
of up to 100 GB of data, including critical hidden files,
from a healthy computer or
healthy hard drive (internal or
external) to a "new" computer or hard drive (internal or external). Includes
file size verification. This price does not apply to
data recovery off of a failing
drive.
LIMITATIONS: Computer must boot to the desktop in order to migrate
secure data. Using the raw data
migration method PCR can transfer encrypted files and folders by
simply removing encryption attributes, so
that the data will be freely accessible on the "new" computer.
However the raw data migration method cannot unencrypt Internet Explorer
passwords or certificates. In this case a cryptographic key must
have been previously exported. |
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Plus $0.25 for each additional 1 GB of safety data backup. Price is based on actual used hard drive space - not total drive size. |
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$20.00 (Optional) |
Match the organization of your data on the new computer. Example: Old user's "Favorites" folder contents moved to new user's "Favorites" folder, "Desktop" folder contents moved to "Desktop" folder, etc, etc. Otherwise your data is simply moved as is to a folder on your desktop. |
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Selective migration of user specific files & settings "OLD" COMPUTER MUST BOOT TO DESKTOP These methods are designed to back up user settings and to selectively back up just the files that your need, but should NOT be 100% relied upon in lieu of a "raw data migration" unless you are saving your "old" drive as a "safety backup". These backup methods can only be performed from a healthy "bootable" computer. |
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Windows Vista / 7 + $25.00 (Optional) |
"WINDOWS EASY TRANSFER" BACKUP METHOD Export up to 100 GB of all user specific data and settings using the Windows Vista or Windows 7 "Easy Transfer" tool. Most people do not have critical settings, or they can be quickly and easily reset. |
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Plus $0.25 for each additional 1 GB of Windows Easy Transfer data backup. |
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Windows XP + $25.00 per user (Optional) |
"FILES & SETTINGS TRANSFER WIZARD" METHOD Export up to 100 GB of one user's data and settings using the Windows XP "Files & Settings Transfer Wizard" tool. Most people do not have critical settings, or they can be quickly and easily reset. |
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Plus $0.25 for each additional 1 GB of Files & Settings Transfer Wizard data backup. |
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Secure data migration "OLD" COMPUTER MUST BOOT TO DESKTOP |
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$20.00 (Optional) |
Export and / or restore any "secure data" such as Internet Explorer passwords, and encrypted files. NOTE: "Old" computer must boot to the desktop to export. NOTES: Using the "raw data migration" method (described above) PCR can transfer encrypted files and folders by simply removing encryption attributes, so that the data will be freely accessible on the "new" computer. However the raw data migration method will NOT unencrypt Internet Explorer passwords and certificates. |
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Microsoft local email and / or browser migration BROWSER DATA: "OLD" COMPUTER WON'T BOOT TO DESKTOP |
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$15.00 (Optional) |
Restore / reconfigure Microsoft Outlook or Outlook Express email "client" data from computer that won't boot. Price applies to 1 email client only. Examples of email client data include emails & folders (inbox, sent, drafts, trash, etc), address books, general settings, Internet service provider account settings. |
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$15.00 (Optional) |
Restore / reconfigure Internet Explorer browser data from computer that won't boot. Price applies to 1 browser only. Examples of Internet browser data include bookmarks (or "favorites"), history, cookies, "autocomplete", saved form details, account settings, general settings, sidebars, user styles, extensions, and downloaded file list. |
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3rd party local email and / or browser migration "LOCAL" EMAIL DATA: 3RD PARTY MIGRATION - COMPUTER WILL or WON'T BOOT |
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$15.00 (Optional) |
Restore / reconfigure 3rd party local email "client" data (such as Sea Monkey, Thunderbird). Price applies to 1 email client only. Examples of email client data include emails & folders (inbox, sent, drafts, trash, etc), address books, general settings, Internet service provider account settings. PCR does not provide support for AOL email. |
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$15.00 (Optional) |
Restore / reconfigure 3rd party browser data (such as Firefox, Sea Monkey, Netscape Navigator). Price applies to 1 browser only. Examples of Internet browser data include bookmarks (or "favorites"), history, cookies, saved passwords, "autocomplete", saved form details, account settings, general settings, sidebars, user styles, extensions, and downloaded file list. PCR does not provide support for the AOL browser. |
Perhaps you purchased a new computer or reformatted your drive and reinstalled Windows. If you ever tried to just copy and paste your old "documents & settings" (or "user" data in Vista / Windows 7) into the new computer or new Windows installation, you'd quickly learn that your old bookmarks, emails, address book contacts and other settings and data don't just magically reappear. This data must be manually restored. This migration can be a complex, frustrating process for even advanced computer users. Each program works differently and with each software revision and / or Windows operating system upgrade, the methods of restoration often change. The inability of the "old" computer to boot to the desktop prohibits the ability to restore some data, in particular "secure" data (such as Internet Explorer passwords, certificates, encrypted files & folders), unless a certificate or key was previously exported.
Ideally you are able to provide your old working computer (that " boots" to the desktop). 2nd best option is to provide a backup media (such as USB drive, memory stick, CD, or DVD) with the email client data and / or Internet browser data on the drive. By default this data is located in the Windows XP "documents & settings" folder or in the Windows Vista /Windows 7 "users" folder.
Please advise PCR if you need add-ons reinstalled. Click here to view more examples of add-ons.
QUESTION: Why don't you support AOL's browser? For all intents and purposes, AOL interface is an antiquated and obsolete browser program. Having used AOL since the 1990's, some folks still use it out of force of habit, but make no mistake, this program is ridiculously bloated and slow, it currently takes over 1/2 an hour to install (versus 5 seconds for Firefox), it has advertisements that pop up, and it decreases computer startup time. You should completely uninstall AOL, then use Firefox or Internet Explorer instead. If you have an AOL email address, you can still access your email with ANY browser. You can also set AOL to be your home page with ANY other browser.
For the best protection against data loss have at least three copies of your data (the original files, a backup, and a protected copy of your backup kept offsite). This protects you from catastrophic events such as flooding, fire, theft, and accidental overwriting of the original with the "old" backup.
Palisades Computer Repair nor it’s repair tech will be legally liable for any data lost. Customer is fully responsible to backup any important data.