Palisades Computer Repair Guarantees

• Using diagnostic tools PCR will isolate what is causing the problem, advise you of the problem, and then if you wish to proceed PCR will do the appropriate repair work to get your computer back to it's previous working order. 
• NO charge if PCR cannot get your computer back to it's previous working condition, unless a "diagnostic only" is requested. 
• Flat labor rates are itemized and based on the work to be done. Not hourly "billing gone wild".
• Palisades Computer Repair does NOT profit off of the parts replaced. You only pay the exact cost of the part (s) + shipping + California tax (if applicable), billed as "reimbursement". Therefore you are assured that there is NO incentive to get you to buy more replacement parts, as some other repair places and computer manufacturer support techs (unfortunately) may be inclined to do.
• Workmanship performed is warranted for ninety days after date of delivery. Warranty to buyer on materials replaced on repairs is the same warranty offered by the parts manufacturer or vendor to PCR - usually 30 and 90 days from the date of purchase by PCR ( typically from ZipZoomFly.com or TigerDirect.com or NewEgg.com ).  Parts NOT replaced are not subject to guarantee. Warranty shall not apply to defects resulting from improper or inadequate maintenance by buyer, buyer supplied software or interfacing, unauthorized modification or misuse, operation outside of the environment specifications of the product, improper site preparation and maintenance.
• Not all computer issues may be evident at the time of repair. If you later discover lingering issues, it may be necessary to bring your computer in a second time for further work, or even reinstallation of Windows. Additional tweeking and/or Windows reinstallation would be done at NO extra labor charge.

Palisades Computer Repair Limitations

PCR will make a good faith effort to protect your data. Protecting your data is priority one. However neither Palisades Computer 
Repair nor it’s repair tech will be liable for any loss of data, time, business or anticipatory profits, special or consequential damages by accepting any item for repair or alteration / enhancement. Customer is fully responsible to backup any important data.

Understand that some data loss is inherently possible if repair involves "registry" editing or a "repair Install". 

The act of cleaning viruses inherently may cause a system to fail and require reinstallation of Windows, programs and data. 

Data corruption or loss can preexist and / or can occur before, during, or after file transfer.

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